Whether your business has a large or small IT staff and technology budget, your information network requires the same high availability and performance.
ITC has enhanced it’s onsite support offering with a Remote Network Support suite of services. These services combine the expertise of some of Ireland’s most experienced technically-certified support professionals, dedicated to keeping your IT network up and running.
Our remote service offering includes and is not limited to the following :-
|Proactive Network Monitoring|
|Remote Server Support|
|Timely, Expert Remote Response to Problems|
|Remote Client Support|
|Remote Trouble-Shooting with back-up or restore issues|
|Remote Assistance with Anti-Virus Issues|
|Remote Trouble-Shooting with fax, email or proxy issues|
|Remote Support for User Configuration Issues|
|Remote Support for Firewall and Security Issues|
|Support Escalation When Required|