Whether your business has a large or small IT staff and technology budget, your information network requires the same high availability and performance.

ITC has enhanced it’s onsite support offering with a Remote Network Support suite of services. These services combine the expertise of some of Ireland’s most experienced technically-certified support professionals, dedicated to keeping your IT network up and running.

Our remote service offering includes and is not limited to the following :-

	Proactive Network Monitoring
	Remote Server Support
	Timely, Expert Remote Response to Problems
	Remote Client Support
	Remote Trouble-Shooting with back-up or restore issues
	Remote Assistance with Anti-Virus Issues
	Remote Trouble-Shooting with fax, email or proxy issues
	Remote Support for User Configuration Issues
	Remote Support for Firewall and Security Issues
	Support Escalation When Required